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  CUSTOMER SERVICE
THE MEN'S LAB CUSTOMER SERVICE

RETURN POLICY
All products returned within 30 days of purchase will be fully refunded. Returned products must be at least 75 percent full, accompanied by the invoice and sent postage paid. If for some reason your not totally satisfied with any purchase.

RETURN ADDRESS:
The Men's Lab
Attn: Customer Service
1057 E Imperial Hwy, Suite 410
Placentia, CA 92870


ORDERS THAT GET LOST OR DAMAGED
Contact us immediately if your order does not arrive when it should. We'll find out what happened to your products and get them to you ASAP. Sorry, but we can't replace missing orders that are received by someone else on your behalf.


WHERE DOES THE ADVICE COME FROM?
The advice offered on the site is compiled in conjunction with some of the experts on men's grooming. In gathering this information, we talked to everyone and anyone with impressive credentials in the field - including the hair, skin and nail professionals on staff in local grooming stores.


WHEN DO WE SHIP ORDERS
Most orders received before 2:00 PM PST Monday through Friday will be shipped the same day. Weekend and holiday orders will be shipped the following business day.


HOW DO WE SHIP ORDERS
The Men's Lab will ship most U.S. orders via DHL Ground or Fedex Ground (usually 3-5 days). If you need a U.S. order sooner, we have Fedex Next Day shipping available for a flat rate of $30. Shipping charges are listed below:

Shipping Method
Shipping Rates
FedEx Ground
$5.99
Fed Ex Next Day
$30.00
International
Please Call



 
 
 
 

 

 

 

 






 

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